Eurostar: Delays & disruptions

Engineering works are affecting Eurostar trains. You can find the details below. You can also check the status of a train online using Eurostar's departure board.

IN THIS ARTICLE

Current disruptions


Ashford International Station Closure Dates
23 February, 21 June, 29 November 2020
Due to planned engineering works, no Eurostar services will stop at Ashford International on these dates. If you’re travelling on any of these dates, you’ll need to board or leave your train in London St Pancras or Ebbsfleet International.

Eurotunnel engineering works
Various dates in January, February and March 2020

Because of planned maintenance in the Channel Tunnel, Eurostar is not currently selling tickets on trains running to and from Paris, Brussels and Disneyland ® Paris (Marne la Vallée-Chessy) in the following dates:

February 8, 9, 10, 29. March 9, 10.

Once Eurostar confirms the timetables for theses dates and tickets can be booked, they will announce the details here and also on our Twitter feed.


Engineering works near Paris in May 2020

Various dates in May

Due to planned maintenance works at St Denis, near Paris which require trains will be diverted and tickets are not available for sale yet. Once the timetables are confirmed and tickets can be booked again, Eurostar will announce the details on their  Twitter feed.

Marseille engineering works

22, 23 May 2020

No Eurostar trains will call at Marseille St Charles station on Friday 22 and Saturday 23 May 2020.

What to do if you experience a delay

Please speak to staff on the train or at the station if you are delayed. They will have the most up to date information and can tell you what to do. Also ask the staff to stamp your ticket with proof of delay. This will make it easier for you to travel on later trains.

Keep all of your tickets until you return home. They can be used to submit a claim to the rail operator if you incur any unavoidable additional costs (new tickets, taxis).

For more information, please see our Help article: What happens if I miss my connection. If you need to submit a claim, see: Submitting a claim to Eurostar.

If you have tickets for onward travel on trains which are scheduled to run as normal, refunds and exchanges are only permitted as per fare conditions.

Please note that this information is provided by the rail operator and cannot be guaranteed by Rail Europe UK.

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