Italy: Delays & disruptions

Engineering works are taking place in Italy. Major disruptions are listed below. You can also check the status of a train online using Trenitalia's departure board, Trenitalia's traffic update page and Italo's departure board.

IN THIS ARTICLE

Current disruptions

1. Thello

- Marseille-Nice-Milan road :

On June 4, 2020, we have gradually resumed the circulation of trains between Nice and Milan with 2 daily frequencies in both directions. Traffic between Marseille and Nice will resume later.

- Paris-Venice night train: 

Unable to date guarantee in the night train the strict compliance of the Covid19 protective measure, and thus ensure a safe trip, all the night trains Paris -Venice, in both directions, are cancelled.

2. Direct night trains from Italy to eastern and central Europe 

From mid-March 2020 until further notice

There are normally direct overnight services from stations in northern Italy (eg. Bolzano, Genoa, Milan and Verona) to destinations in Belarus, the Czech Republic, Poland and the Russian Federation. These services was suspended in March 2020 and are unlikely to be reinstated before spring 2021. 

The daily overnight trains from Rome, Florence, Milan, Verona and Venice to Vienna and Munich are not affected and are running normally.  


What to do if you experience a delay

Please speak to staff on the train or at the station if you are delayed. They will have the most up to date information and can tell you what to do. Also, ask the staff to stamp your ticket with proof of delay. This will make it easier for you to travel on later trains.

Keep all of your tickets until you return home. They can be used to submit a claim to the rail operator if you incur any unavoidable additional costs (new tickets, taxis).

For more information, please see our Help article: What happens if I miss my connection. If you need to submit a claim, see: Submitting a claim to Trenitalia or Submitting a claim to Italo

If you have tickets for onward travel on trains which are scheduled to run as normal, refunds and exchanges are only permitted as per fare conditions.

Please note that this information is provided by the rail operator and cannot be guaranteed by Rail Europe.