Italy: Delays & disruptions

Engineering works are taking place in Italy. Major disruptions are listed below. You can also check the status of a train online using Trenitalia's departure board, Trenitalia's traffic update page and Italo's departure board.

IN THIS ARTICLE

Current disruptions

Trenitalia - Strike on 17 November 2023

We inform you that, due to a strike scheduled from 9 a.m. until 1 p.m. of today November 17th, disruption and/or cancellations of Trenitalia's trains are expected. The effects of disruptions may also affect the services running just after the end of the strike.

We remind you that the status of the train can be checked on ViaggiaTreno website. Information on connections and services will be provided also at ticket offices available railway stations.

We remind you that in case your train is cancelled, you can ask for full refund applying at this link.

France / Italy - Traffic disruptions due to the landslide - Update

  • Due to a landslide that occurred on 27 August 2023 in the commune of Saint-André in the Maurienne valley, rail traffic between Saint Michel de Maurienne and Modane has been suspended for an undetermined period. All passengers whose journeys have been cancelled will receive a full refund.
    Rail Europe is making every attempt to notify all impacted travelers, and proactively process full refunds for impacted trains from September 6 th to November 5th.

    Below are the notifications from the impacted rail carriers.
    TGV INOUI Italy
    Services have been cancelled until further notice. No alternative road solution is possible, as the motorway and the secondary road are also cut off.
    Trenitalia
    Frecciarossa trains will operate as below.
    • Frecciarossa trains 9292, 9281, 9287 and 9296 operating on the route Milan - Modane - Paris will not run until further notice
    • Frecciarossa trains 6647 and 6654 operating on the route Paris - Lyon will not run until 30 September 2023
    • Frecciarossa trains 6651, 6655, 6650 and 6656 operating on the route Paris - Lyon will run as scheduled

    SNCF
    Impacted trains have been cancelled through 5 November 2023, thus far. The railways are working diligently to open services and will provide daily updates. Alternative rail connections between France and Italy can be made via two other routes, via Zurich and via Nice. As these alternative routes are not operated in their entirety by SNCF, it is impossible to automatically reaccommodate impacted travelers.
    A limited number of domestic TGV France-Italy services have been restored between Paris and Chambéry since September 11th 2023, servicing the French domestic part of the journey. Italy remains inaccessible by train from France.
    As the situation develops we shall continue developing the Breaking News in the Help section of our website with any relevant new information, please check it regularly for any further updates.  
    Alternative routes
    We suggest taking an alternative route to Paris. The routes below can be taken in both directions (from Italy to France and from France to Italy).
    Alternative routes are available by train, bus, air, or car-pool.
    BY TRAIN
    Please note that times are given for informational purposes only and are subject to change depending on timetables and connections.

    •          Paris-Milan via Zurich with TGV Lyria: From Zurich, take the EUROCITY TRENITALIA to Milano Centrale (1 connection, about 8 ½ hours’ journey)
    •          Paris-Milan via Strasbourg with TGV INOUI: Take the train from Paris Gare de l’Est to Strasbourg, then the TER from Strasbourg to Bâle, then the INTERCITY TRENITALIA to Milano Centrale (2 connections, about 8 hours’ journey)
    •          Paris-Milan via Bâle with TGV Lyria: Take the train from Paris Gare de Lyon to Bâle, then EUROCITY TRENITALIA to Milano Centrale (1 connection, starting at around 7 hours’ journey)
    •          Paris-Milan via Geneva with TGV Lyria: Take the train from Paris to Geneva, then EUROCITY TRENITALIA to Milano Centrale (1 connection, about 7 ½ hours’ journey)
    •          Paris-Milan via Geneva with TGV Lyria: Take the train from Paris to Geneva, then the IR Geneva-Brigue, then the EUROCITY TRENITALIA to Milano Centrale (2 connections, starting at about 8 ½ hours’ journey)
    •          Paris-Milan via Nice with TGV INOUI/OUIGO: Take the train to Nice, then the TER to Ventimiglia, then INTERCITY TRENITALIA from Ventimiglia to Milano Centrale (2 connections, about 12 hours’ journey)

    BY BUS

    •          Flixbus runs eight daily return journeys, providing service between the Lampugnano bus station in Milan and the Paris-Bercy Seine bus station. Direct journeys take 12 hours, and journeys with a connection take 15 hours. Service varies, depending on the timetable: the bus always stops in Turin (Vittorio Emanuele) and in Lyon (Perrache). However, stops at Chambéry and Oulx are only made at select times.
    • www.flixbus.it
    •          BlaBlaBus runs four daily return journeys, providing service between between the Lampugnano bus station in Milan and the Paris-Bercy Seine bus station, as well as stops in Turin and Lyon (Perrache). The journey takes about 12 hours.
    • www.blablacar.it

Trenitalia - EC train circulation changes until September 17th 2023

We inform you hereby that, due to an incident on the line in the Swiss territory, changes to the circulation of Eurocity trains are expected until September 17th with possible delays, cancellations and timetable changes for the connections between:

  • Milan/Bologna/ Genoa/Venice to/from Zuerich
  • Milan to/from Basel/Francfurt

Please find here below further details on the EC trains involved:

  • EC trains 151, 153, 156and 158 have been cancelled
  • EC Trains 308, 310, 312*, 314, 316, 318, 320, 322, 324, 332

will have delay on arrival of 60 minutes at Arth-Goldau, Zug and Zurich

  • EC trains 311, 313, 315, 317, 319, 321, 323, 325*, 327, 329 will have an early departure of 60 minutes from Zurich, Zug and Arth-Goldau
  • Trains EC 307 and 326 have been cancelled between Chiasso and Zurich

* for trains EC 312 and 325, in addition to the timetable change indicated above, there will be a train change in Chiasso.

Please note that tickets don’t need to be changed and are valid on the alternative trains.

  • Please, if possible, avoid travel altogether: tickets can be refunded without fee due to train cancellation through the webform;
  • if travel cannot be avoided: refer to a ticket desk at a station in Switzerland. Any existing ticket on an EC train on the Gotthard route will be validated as OK for travel on an Intercity train to/ from Lugano;
  • for travel between Ticino (Lugano, Bellinzona, Chiasso) and Italy, a regional ticket may be purchased at extra cost: EC tickets are NOT valid on Trenord /TILO;
  • since SBB IC trains travel on the old Gotthard route, travel time will increase by approximately 40-60 minutes;
  • also trains will be extremely full so you will have to stand-up for the entire journey.

France - Italy - Trains cancelled and delays due to a landslide

Due to an obstacle on the track (falling rocks) between Modane and St-Michel-Valloire, the traffic is disrupted:

Frecciarossa trains 9281, 9292, 9287, 9296 will not run from 30/08 until further notice.

Frecciarossa Paris - Lyon 6650, 6651, 6647, 6654, 6656, 6655 are running normally until September 3. From 04/09 the circulation of these trains is also suspended until further notice.

Tickets are fully refundable if you are impacted by a cancellation.

Delays are expected as well on both side of the border to traffic disruptions.

Trenitalia - Strike action on 13 July 2023

Dear partner,

we inform you that, due to a strike scheduled from 3 a.m. of Thursday 13thJuly to 2 a.m. of Friday 14th July 2023, disruption and/or cancellations of Trenitalia's trains are expected. The effects of disruptions may also affect the services running just after the end of the strike.

Before travelling you can check:

  • the list of guaranteed Long Haul trains available at this link;
  • the list of guaranteed Regional trains available at this link (please select from the Menu the Region of interest).

As for Regional trains, essential connections will run during peak hours (06.00 a.m. to 09.00 a.m. and 6.00 p.m. to 9.00 p.m.).

We remind you that the status of the train can be checked on ViaggiaTreno website. Information on connections and services will be provided also at ticket offices available railway stations.

We remind you that in case your train is cancelled, you can ask for full refund applying at this link.

Italo - Strike action on 13 July 2023

Due to strike action  from 03:00 am of 13/07/2023 to 02:00 am of 14/07/2023, we regret to announce that some Italo services will be disrupted.

Frecciarossa Milan -Paris changes on Italian territory - May and June 2023

We inform you that, due to some infrastructure works planned on the French territory FRECCIAROSSA trains Milan – Paris and Lyon - Paris will be cancelled in some dates in May as follows:

Infrastructure maintenance works on the Po river bridge, Milano-Genova route

We inform you that, due to infrastructure maintenance works on the Po river bridge, Milano-Genova route will be impacted with service disruptions/changes  during the weekends of May from 12th to 15th and from 19th to 22th



EC trains cancelled on Italian territory - April 29th and 30th, May 1st

We inform you that, due to some infrastructure works planned on Italian territory on April 29th, 30th April and May 1st 2023, all Eurocity trains Ita- Switzerland will be cancelled between Milan – Chiasso.

Please find here below further details:

  • EC trains to/from Zurich (EC308, 310, 312, 314, 316, 318, 320, 322, 324, 326, 332, and 307, 311, 313, 315, 317, 319, 321, 323, 325, 327, 329)
  • EC trains to/from Basel and Frankfurt (156, 158 and 151, 153).

Buses have been scheduled to replace trains connections between Milan and Chiasso.

We remind you that trains will regularly run within Switzerland territory, so for journeys beyond Chiasso it is possible to purchase domestic tickets for SBB network.

Trenitalia - Planned strike action in France on 19 & 20 April 2023

Due to the strike scheduled in France from 19 April, Trenitalia France's connections are expected to be impacted as follows:

19 & 20 April

Frecciarossa 6656, 6671 are cancelled.

Frecciarossa 6650 - 6647 - 6651 - 6654 - 9281 – 9292 - 9287 - 9296  will run normally.

Italy - National strike by Trenitalia on 14 April 2023

From 9.00 to 17.00 on Friday 14 April 2023 Trenitalia trains may be subject to cancellations or changes due to a national strike by Trenitalia.

Trenitalia - Planned strike action in France on 12 April 2023

Due to the strike scheduled in France from 6 April, Trenitalia France's connections are expected to be impacted as follows:

12 April

Frecciarossa 6656, 6671 are cancelled.

Frecciarossa 6647, 6650, 6651, 6654, 9281, 9292, 9287, 9296*  will run normally.

13 avril

Frecciarossa 6656, 6671, 9287, 9296 are cancelled.

Frecciarossa 6647, 6650, 6651, 6654, 9281, 9292  will run normally.

We remind you that in case your  train has been cancelled, you can ask for full refund filling the specific online form: 

Trenitalia - Planned strike action in France on 6 April 2023

Due to the strike scheduled in France from 6 April, Trenitalia France's connections are expected to be impacted as follows:

Frecciarossa 6656, 6671, 9287, 9296 are cancelled.

Frecciarossa 6647, 6650, 6651, 6654, 9281, 9292 will run normally.

We remind you that in case your  train has been cancelled, you can ask for full refund filling the specific online form: 

Trenitalia - Planned strike action in France from 27 March 2023

Due to the strike scheduled in France from 21 March, Trenitalia France's connections are expected to be impacted as follows:

Frecciarossa 6656, 6671, 9287, 9296 are cancelled on 27 & 28 March 2023.

Frecciarossa 6647, 6650, 6651, 6654, 9281, 9292 will run normally on 27 & 28 March.

We remind you that in case your  train has been cancelled, you can ask for full refund filling the specific online form:

Trenitalia - Planned strike action in France from 21 to 24 March 2023

Due to the strike scheduled in France from 21 March, Trenitalia France's connections are expected to be impacted as follows:

  • Frecciarossa 6650, 6647, 6651, 6654, 9281, 9292, 6656, 6671, 9287, 9296* will run normally on 21 March. 
  • Frecciarossa 6647, 6651, 6654, 6656, 9281, 9292 will run normally on 22 March.
  • Frecciarossa 6650, 6671, 9287, 9296 are cancelled on 22 March.
  • Frecciarossa 6647, 6654, 9281, 9292 will run normally on 23 March.
  • Frecciarossa 6650, 6651, 6656, 6671, 9287, 929 are cancelled on 23 March.
  • Frecciarossa 6647, 6650, 6651, 6654, 6656, 6671, 9281, 9292, 9287, 9296 will run normally on 24 March.

We remind you that in case your  train has been cancelled, you can ask for full refund filling the specific online form: https://cloud.mc.trenitalia.fr/complaint?lang=fr.

Trenitalia - Planned strike action in France from 06 March 2023

Due to the strike scheduled in France from 07 March, Trenitalia France's connections are expected to be impacted as follows:

  • Today, March 6th > trains cancelled 6671 and 6656;
  • March 7th and 8th> trains cancelled 9296, 9287, 6656 and 6671; train 6651 terminus at Lyon Part-Dieu (it will not reach Lyon Perrache).
  • March 13th and 14th trains cancelled 6656 – 6671 – 9287 – 9296.

We remind you that in case your  train has been cancelled, you can ask for full refund filling the specific online form: https://cloud.mc.trenitalia.fr/complaint?lang=fr.

Trenitalia - Planned strike action in France on 16 February 2023

We inform you that, due to a strike scheduled in France tomorrow February 16th 2023, impacts on Trenitalia France's connections are expected.  

Please find here below further information about the impact of the strike.

Trains confirmed:

  • Frecciarossa 9281 / 9292 / 6650 / 6647 /6654 / 6651

Trains with risk of cancellation:

  • Frecciarossa 9287 / 9296 / 6656 / 6671 

Trenitalia - Planned strike action in France on 07 and 08 February 2023 

We inform you that, due to a strike scheduled in France tomorrow February 7th 2023, impacts on Trenitalia France's connections are expected.  

Please find here below further information about the impact of the strike.

Trains confirmed:

  • International trains on the Milan – Paris route: 9181 – 9292
  • Shuttles Lyon- Paris route: 6650 - 6647; 6651- 6654

Trains with risk of cancellation:

  • International Trains on the Milan – Paris route: 9287 – 9296
  • Shuttles on the Lyon – Paris route: 6656 - 6671

Trenitalia - National strike in France on Thursday 19 January 2023 

We inform you that, due to a strike scheduled on January 18th and 19th 2023 by SNCF, impacts on Trenitalia France's Frecciarossa trains are expected. The effects, in terms of cancellations and delays, may also extend beyond the strike end time.

Please find here below further information about the impact of the strike:

  • on January 18th all trains are expected to normally run
  • on January 19th: trains confirmed are the following: 6650 - 6647 / 6654 – 6651; while trains expected to be cancelled are the following: 6656 - 6671 / 9281-9292 / 9287 - 9296

After sales:

We can offer a full refund if your train has been cancelled. 

ITALO Trains -  Strike information on 19/20th May 2022 

Due to strike action from 09:00 pm of 19 May to 9:00 pm of 20 May 2022, we regret to announce that some Italo services will be disrupted.

What to do if you experience a delay

Please speak to staff on the train or at the station if you are delayed. They will have the most up to date information and can tell you what to do. Also, ask the staff to stamp your ticket with proof of delay. This will make it easier for you to travel on later trains.

Keep all of your tickets until you return home. They can be used to submit a claim to the rail operator if you incur any unavoidable additional costs (new tickets, taxis).

For more information, please see our Help article: What happens if I miss my connection. If you need to submit a claim, see: Submitting a claim to Trenitalia or Submitting a claim to Italo. 

If you have tickets for onward travel on trains which are scheduled to run as normal, refunds and exchanges are only permitted as per fare conditions.
Please note that this information is provided by the rail operator and cannot be guaranteed by Rail Europe.