Eurostar train ticket collection
Eurostar ticket collection from self-service machines is simple. This article contains step-by-step instructions. For information about ticket types and their availability, see also our Help article Ticket delivery options.
IN THIS ARTICLE
Finding Eurostar ticket collection machines
Eurostar self-service machines can be found in all train stations from which Eurostar trains depart. They are located in the Eurostar check-in area of the following stations:
Collecting tickets: Quick guide
- Tickets can be collected from any Eurostar machine and at any time before your scheduled departure.
- Tickets are normally available to print a few minutes after your online booking is complete.
- The following details are required to collect Eurostar tickets: Collection reference (“PNR”). You will not need your payment card.
Collecting tickets: Step-by-step guides
Using the touch screen, select your language.
Eurostar tickets booked on Rail Europe do not require you to enter a credit or debit card number. Simply use the touchscreen to enter your six-character code, and press "OK" to proceed to the next screen.
Your booking reference may include several journeys or passengers. If you only want to collect tickets for one leg of a return trip or individual passengers, you can remove any tickets you don't want to print at this stage.
Check all of the journey details carefully before pressing “Print tickets”.
Your tickets will dispense from a slot beneath the screen. Make sure that all of the tickets have printed before leaving the machine.
You can download and print your Eurostar tickets via Eurostar's site. Simply follow the steps below: