France: Delays & disruptions

Engineering works are happening in France. Major disruptions are listed below, You can check the status of a train using SNCF's departure board.

IN THIS ARTICLE

Current disruption

Widespread engineering and maintenance works are currently happening in France. The most important incidents are listed below, but please visit SNCF's Traffic info page for a list of all the ongoing disruptions.

Thalys amended timetable 

February and March 2020

Due to operational reasons Thalys are running an amended timetable until the 31 March 2020. If you have a connection during this period you can check the current status of your train before departure here. Exchanges and refunds are available for cancelled trains. 


Night trains

Ongoing

Many French sleeper trains have been cancelled. Our Help document: French night train cancellations has a list of the remaining trains.


Thello Euro night Paris-Milan-Venice train (EN 201)

March 09 - April 02

Temporarily not available for sale. 


What to do if you experience a delay

Please speak to staff on the train or at the station if you are delayed. They will have the most up to date information and can tell you what to do. Also, ask the staff to stamp your ticket with proof of delay. This will make it easier for you to travel on later trains.

Keep all of your tickets until you return home. They can be used to submit a claim to the rail operator if you incur any unavoidable additional costs (new tickets, taxis).

For more information, please see our Help article: What happens if I miss my connection. If you need to submit a claim, see: Submitting a claim to SNCF.

If you have tickets for onward travel on trains which are scheduled to run as normal, refunds and exchanges are only permitted as per fare conditions.

Please note that this information is provided by the rail operator and cannot be guaranteed by Rail Europe UK.

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