France: Delays & disruptions

Engineering works are happening in France. Major disruptions are listed below, You can check the status of a train using SNCF's departure board.

IN THIS ARTICLE

Current disruption

Widespread engineering and maintenance works are currently happening in France. The most important incidents are listed below, but please visit SNCF's Traffic info page for a list of all the ongoing disruptions.

1. Nantes to Bordeaux train service interrupted

January 2020 until at least 28 May 2021

Since the beginning of the year the 103 km La Roche-sur-Yon to La Rochelle section of the main Nantes - Bordeaux railway has been closed for rebuilding. The closure has left two of France's largest cities without a direct rail link. It had been hoped that services would be restored in late May 2021, but there are reports that the engineering work may run on into summer 2021. 
Thrice daily replacement buses are running from Nantes to Bordeaux with a stop at La Rochelle along the way. The bus journey takes upwards of five hours. Note that these replacement buses are incorrectly shown as trains on some journey planners. Alternative routes by rail are available from Nantes to Bordeaux via St Pierre des Corps. 

2. Buses replacing trains on all services St Gervais to Chamonix

1 September to 20 November 2020

The popular Mont Blanc Express rail service from St Gervais-les-Bains to Chamonix is suspended for 11 weeks for work on the rail infrastructure. Replacement bus services are running, but do note that journey times are extended. 

3. France-Italy Thello services amended and cancelled

August 2020 and until further notice

All Thello trains were suspended during the first wave of the COVID-19 pandemic. Thrice daily Thello Eurocity services from Nice and Menton via Sanremo and Genoa to Milan have been restored.But the daily Eurocity train from Marseille to Milan remains cancelled and is unlikely to be reinstated before 2021. The Thello night trains from Paris and Dijon to all destinations in Italy (including Milan, Verona, Padua and Venice) are suspended until further notice.

4. Night trains From France to other countries

August 2020 and until further notice. See also the note above on the cancellation of the Thello overnight services from France to Italy. 

The popular direct night train from Hendaye (in SW France) to Portugal is cancelled under further notice. The direct overnight train from Paris to Berlin and Warsaw is cancelled until further notice. The same applies to the weekly direct service from Nice and Menton to Innsbruck, Vienna and Warsaw.

5. TGV Lyria services 

14 September to 29 November 2020

Engineering work, mainly at weekends, is affecting the high-speed Lyria rail service between France and Switzerland for a period of 11 weeks. Expect major disruption on the last weekend in September and all October weekends on services from Paris to Bâle / Basel, Zürich and Lausanne. From 1 to 22 November services from France to Bâle / Basel and Zürich are also affected on weekdays. Expect delays, diversions and cancellations. Lyria trains from France to Geneva and generally not affected other than on these four specific dates when minor disruptions will occur: 14, 15, 21 and 22 November.


What to do if you experience a delay

Please speak to staff on the train or at the station if you are delayed. They will have the most up to date information and can tell you what to do. Also, ask the staff to stamp your ticket with proof of delay. This will make it easier for you to travel on later trains.

Keep all of your tickets until you return home. They can be used to submit a claim to the rail operator if you incur any unavoidable additional costs (new tickets, taxis).

For more information, please see our Help article: What happens if I miss my connection. If you need to submit a claim, see: Submitting a claim to SNCF.

If you have tickets for onward travel on trains which are scheduled to run as normal, refunds and exchanges are only permitted as per fare conditions.

Please note that this information is provided by the rail operator and cannot be guaranteed by Rail Europe UK.