Rail Europe booking fee
Here at Rail Europe, we do our very best to deliver top-notch customer service and booking facilities while working hard to ensure the continued healthy growth of our company. Some of you may be surprised to learn that we earn relatively little, and sometimes no, commission from train operators on tickets that we sell. Which is why booking fees are a necessary part of our business model. Read on for the latest information.
As of 1 January 2021, a flat fee of £5.95 (€6.95, $7.95, CA$9.95 ) applies on all UK, European and international train journeys over the value of £15, $15 or €15, CA$15.
This fee applies to the ‘total basket’ at point of purchase. So if you buy several journeys, only one fee will be applied.
Other booking fee situations are as follows:
- If you purchase a ticket for train travel in the UK which is a Pricehack split ticket fare, you will be charged the usual Pricehack saving commission of £1.50 for bookings under the value of £100 and £6 for bookings over £100.
- If you buy a Pricehack fare for a UK as well as a non-UK ticket, you will be charged both fees. Note that with Pricehack fares, the final price will still always be lower than the regular fare.
On a final note, we’re very much aware of the technological investments we can make as a result of running a sustainable and profitable business. We are proud of our user-friendly booking platform, and also our dynamic customer support team, and our plan is to keep improving in these areas. In order to do this, we need to keep on generating income, and booking fees are an important part of this. We’d like to add that even with our booking fees, Rail Europe continues to be one of the most competitive suppliers of train tickets and passes.