Getting started with your Eurail/Interrail mobile Pass

The mobile Pass is a paperless ticket that can be added instantly to your phone. With everything on one app from planning the trip to boarding the train, you can explore up to 33 European countries with ease and enjoy more freedom than ever before.

IN THIS ARTICLE

Download the Rail Planner App

Before you start, make sure you have the latest version of the Eurail/Interrail Rail Planner app on your device.

If not, please download the Eurail/Interrail Rail Planner from the Apple Store or Google Play Store.

Loading your Pass onto your device

Add the Pass you booked from Rail Europe to the app and start getting ready for the trip, following these steps:

  • Open the Rail Planner app and go to "My Pass". Tap "Add your Pass" to get started.

  • Enter your surname and Pass number. You'll find the Pass number in the confirmation email.

*Once the Pass is on your device, you can find it any time in "My Pass".

Connect a trip

Next, connect a trip to the Pass. 

  • Create a new trip and give it a name.
  • Or choose a trip that you've already created. You'll see a list of your existing trips that you can choose from.

Activate your Pass

Before the start of the trip, you need to activate the Pass . You'll need the passport or ID that you're travelling with, and you'll need to know which date you're taking the first train.

  • Enter the passport or ID number. This should match the document that you're travelling with as you may have to show it to ticket inspectors.
  • Choose the first travel day. This is the first day you'll be using the Pass to travel. The Pass will be valid from this day until it expires.

Not sure when you're starting your trip? 

Don't worry, you can come back to this step later. You can activate your Pass up until the day you start travelling. Remember that you can't board your first train unless your Pass has been activated, and that you need to be online to activate your Pass. 

Travelling later? No rush, you can activate your Pass up to 11 months after your purchase date.

Getting ready to board the train

  • Plan a journey:

Search for train times in the app using the planner or station boards. Tap on a journey to see the full details. You can filter your search using the options button to get the best results. 

  • Save your journey to My Trip:

Once you've found a journey that suits you, tap to save the journey to your trip. You can save a journey to as many trips as you like, so it's easy if you're travelling as a group.

  • Add your journey to your Pass:

Ready to travel? Go to your trip and tap to add your journey to your Pass. 

*Flexi Passes only: If you are traveling , even without a booked reservation, the date of your journey needs to be declared on the app as a travel day. You'll need to use one of your travel days each day you travel regardless of the duration of your journey.

Show your ticket

This is the part of the Pass that ticket inspectors need to see. 

Every travel day in the Pass has a different ticket, and each ticket shows all the journeys you add to the Pass for that travel day. You can show your ticket in just 2 taps:

  •  Go to “My Pass” 
  • Tap “Show ticket” 

The ticket inspector will scan the barcode and check that the train you are on is listed on the ticket. They will also check your personal information and may ask to see your passport or ID. 

More than one Pass on your device? 

You'll need to show a ticket for everyone travelling with a Pass. Just choose another Pass from the list in “My Pass”, then tap “Show ticket”.

FAQ

Travelling as a group?



You can add as many Passes to your device as you like. 
Just remember that you can't move your Pass onto another device once it's activated for travel. 

If you're travelling as a group with multiple Passes on one device, you'll all need to travel together on all journeys.

Travelling with children?



Each Child Pass should be added to the same device as at least one Adult Pass, as Child Passes aren’t valid without an Adult Pass. 

Children under 4 can travel with you for free without their own Pass.

What is a travel day?



You have a certain number of days where you can use your Pass to travel (e.g. 7 days in 1 month). 

You can use them whenever you like within the overall validity of your Pass. 

You can see how many travel days you have left in My Trip and in My Pass, along with an overview of all your travel days. 

How do I know when I'm using a travel day?



Any day where you have a journey added to your Pass counts as a travel day. Eurail will ask you if you want to use one of your travel days when you add a journey to your Pass. 

If you're not sure which days are travel days, just check My Pass. 

Can I cancel a travel day?



Changed your plans? No problem, you can cancel a travel day up until midnight the day before. 

If you remove all your journeys from a travel day, Eurail will even remind you to cancel the travel day too, so none of your travel days are wasted. 

Do night trains use more travel days?



You only need to use one travel day for night trains. 

If you're travelling on a night train that arrives after midnight, only your day of departure needs to be a travel day. You will need to use another travel day if you change onto another train and keep travelling after your night train arrives. 

But Eurail will ask you to use another travel day when you add this journey to your Pass, so you'll know that you're covered.

How book reservations?



You shall be required to purchase seat reservations for some trains like High Speed Trains, International cross border trains, some panoramic trains and to board ferries. Please find all the details in our dedicated article here.