Trenitalia features

The following functionalities have been introduced for Trenitalia features on our website. You'll find all the details below.  

IN THIS ARTICLE

EXCHANGE

Base and Economy fares are exchangeable on the website. 

Please find all the details about the exchange on our website here.

However, if you face an issue at the time of exchange, you can get in touch with the team by contacting us here.

Note: If you purchase Trenitalia tickets on a high-speed train, an exchange is not possible on the Leonardo Express/Regional train with the same ticket. Leonardo Express tickets are valid until 23:59 on the booked departure date. 

An exchange is only possible for the same type of train tickets are purchased for. 

SEAT SELECTION

We have the option to select your seat/seating space on any eligible Trenitalia train. 

The feature is available for all High Speed Connections and intercity and some regional trains. 

Just after the fare type selection if a seat reservation is available for the train, you will be able to select the exact placement you prefer on the train. "Ticket Details" step of the booking process. 

Please find all the details here.

The seat selection can't be modified after purchase on the website and can't be added after the original ticket purchase.

NAME CHANGE

The name change is restrictive to certain fares. For fares where a name change is allowed, customers will be able to modify the names of the travelers (first name and/or last names) as a usual aftersales operation. 

INVOICE

We have launched the invoice function on our B2C website. 

Please find all the details here.